We reserve the right to download and store cookies to users of computers (or other internet-enabled devices) when accessing our web-based IT Systems and keep such cookies on such devices for a reasonable period subject to user’s consent. We also reserve the right to collect any relevant information using cookies for legitimate business or technical analysis and improvement of user experience subject to user’s consent.
Blocking, disabling, removing or performing any action by users to prevent full or partial functioning of cookies may impact users experience, content delivery and/or intended functionality of such IT Systems.
This Policy applies to information collected and used by us when you access and use our website. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site. Please note that this Cookies Policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to this website.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, mobile phone etc) when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit https://www.swireshipping.com your browser may receive cookies from several sources.
Cookies may be either be a persistent cookie or session cookie. A persistent cookie remains on your computer or device after you closed your browser, so we can remember if you have visited our website before or your preferences. The period a persistent cookie stays on your computer varies and is set out in 5.3 What types of cookies do we use? A session cookie is stored temporarily on your computer and or device while you use the website and is deleted when you close your internet browser (or once your session ends).
Cookies help the website user navigate efficiently between pages, remember preferences and analyse how you use websites and online services. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
You can find out more about cookies at www.allaboutcookies.org
What do we use cookies for?
We use cookies for various purposes, such as to:
• analyse trends;
• administer services;
• remember your preferences;
• track users’ movements around our website;
• gather demographic information about our user base as a whole;
• enable you to navigate between webpages more efficiently and improve your experience on our website;
• help us understand how our website is used so we can improve it; and
• record information about your visit to help tailor advertising and content specific to you.
What types of cookies do we use?
Our cookies are either first-party cookies or third-party cookies. Whether cookies are first-party cookies or third-party cookies depends on the website or domain placing the cookies. In the context of this Cookies Policy, first-party cookies are cookies set by us and all the information collected from such cookies are received by us, while third party cookies are set by other parties, we do business with and we do not have access or control over these technologies.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
|---|---|---|---|---|
| x-domain-user | Swire | For user authentication on Content Management System (CMS). | First party | 24 hours |
| x-domain-user-access Location | Swire | To obtain user access location. | First party | 24 hours |
| x-domain-user-remember-me | Swire | For user authentication. | First party | 24 hours |
| __zlcmid | Zendesk | Chat ID to identify the device during visits; stores user’s preference to disable Live Chat. | Third party | 1 year |
| x-user-login | Swire | To check user authentication. | First party | 30 minutes |
| x-user-device | Swire | To check user authentication. | First party | 24 hours |
| x-access-token | Swire | For user authentication on CMS. | First party | 24 hours |
| MCPopupClosed | MailChimp | Set to track if you’ve closed the MailChimp popup so that it won’t show repeatedly if you’ve chosen not to provide contact information. | Third party | 1 year |
| _csrf | Swire | To check user authentication. | First party | 30 minutes |
| XSRF-TOKEN | Swire | To check user authentication. | First party | 30 minutes |
| rc::a | Google reCAPTCHA | Read and filter requests from bots. | Third party | Persistent |
| rc::b | Google reCAPTCHA | Read and filter requests from bots. | Third party | Session |
| rc::c | Google reCAPTCHA | Read and filter requests from bots. | Third party | Session |
| _grecaptcha | Google reCAPTCHA | Provide spam protection. | Third party | 6 months |
| USER_CT_ID | Swire | Used to identify unique browser for 2FA verification. | First party | 3 months |
Performance Cookies
These cookies collect and report on aggregate non-identifiable information, which helps us understand the performance of the website and provides insights on how the site is currently used and how it can be improved. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
|---|---|---|---|---|
| _clck | Microsoft Clarity | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | Third party | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording. | Third party | 1 year |
| CLID | Microsoft Clarity | Identifies the first time Clarity saw this user on any site using Clarity. | Third party | 1 year |
| ANONCHK | Microsoft Clarity | Indicate whether MUID is transferred to ANID, a cookie used for advertising. Microsoft Clarity doesn’t use ANID and so this is always set to 0. | Third party | 1 year |
| MR | Microsoft Clarity | Indicates whether to refresh MUID. | Third party | 6 days |
| MUID | Microsoft Clarity | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analysis and other operational purposes. | Third party | 1 year |
| SM | Microsoft Clarity | Used in synchronising the MUID across Microsoft domains. | Third party | 1 year |
Targeting Cookies
These cookies record information about your visit to our website. We use these cookies to improve our content, to help target advertising and content specific to you. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
|---|---|---|---|---|
| _gid | Google Analytics | Used to store and count pages views. | Third party | 1 day |
| _gat_gtag_UA | Google Analytics | Used to distinguish unique website users anonymously. | Third party | 1 minute |
| _gat | Google Analytics | To read and filter requests from bots. | Third party | 1 minute |
| _ga | Google Analytics | Calculates visitor, session and site usage for the website’s analytics report. Stores data anonymously. | Third party | 2 years |
| _ga_ | Google Analytics | Used to persist session state. | Third party | 2 years |
| _gcl_au | Google Analytics | Used to store and track conversions. | Third party | 3 months |
How can I control or delete cookies?
The cookies consent tool can be utilised to customise your cookies preferences. The tool will record when you have consented to our Cookies Policy and will ask for consent once a year to ensure users stay up to date with changes to our Cookies Policy and Data Protection and Privacy Policy. The cookies consent tool specifically controls the performance cookies, and targeting cookies set by using our primary public website (https://www.swireshipping.com). Strictly necessary cookies cannot be disabled, nor can the tool be used to block cookies on third party websites linked from our website.
You can access the cookies consent tool anytime from the Manage Cookies link in the Footer.
You can also change your preferences for our website and/or the websites of any third parties by changing your browser settings. Please note that most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. Please refer to your browser settings to adjust or modify your cookie preferences. If you use different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Please visit www.allaboutcookies.org for more details on how to delete or reject cookies and for further information on cookies generally.
If you disable the cookies that we use, you will still be able to visit our website, but this may impact your experience while on our website, for example you may not be able to visit certain areas of our website or you may not receive personalised information when you visit our website. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience.
Third Party websites and cookies
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Third parties may use cookies which are downloaded when you visit our site.
Changes to Policy
We may update this Policy, and we would encourage you to review the Policy from time to time to stay informed of how we are using cookies.